Privacy Policy

EQ Designs, an Australian-based online uniform and embroidery business, values and respects your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you consent to the terms of this Privacy Policy.

1. Collection of Personal Information

We may collect personal information from you when you visit our website, make a purchase, or interact with us. The types of personal information we may collect include:

•          Contact information (name, email address, phone number)

•          Shipping and billing address

•          Payment information

•          Order history

•          Communication preferences

2. Use of Personal Information

We use your personal information for the following purposes:

•          To process and fulfil your orders

•          To communicate with you about your orders, inquiries, and promotions

•          To improve our products, services, and website

•          To comply with legal and regulatory requirements

3. Disclosure of Personal Information

We may share your personal information with third parties only for the purposes mentioned above. These third parties may include:

•          Payment processors

•          Shipping and logistics partners

•          Marketing and advertising service providers

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.

5. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

7. Access and Correction

You have the right to access and correct your personal information held by us. If you would like to do so, please contact us using the information provided at the end of this Privacy Policy.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at admin@eqdesigns.com.au

By using our website, you agree to the terms of this Privacy Policy. Thank you for choosing EQ Designs.